Your IT department,
or the strategic ally of your technical team.
We are the team that monitors, protects, and maintains your company's technology. If you don't have a technical department, we take full responsibility. If you do, we act as their operational extension: resolving emergencies and daily tasks so your engineers can focus exclusively on designing the future of your business.
- Comprehensive management or Co-Managed IT model. We adapt to you.
- We protect the continuity of your company and the productivity of your technicians.
- Flat monthly fee, predictable and transparent.
The 2% LGD quota (Spain only)
If your company has 50 or more employees, hiring us can count as an alternative measure: we are a qualifying supplier. And we walk you through obtaining the exceptionality declaration, the prior step almost nobody knows about.
How the 2% quota worksYou will walk through the real sign-up, step by step. Nothing you type is saved and nothing is purchased at the end.
Your outsourced IT department
Everything your company needs. A single responsible party.
Microsoft 365 and Google Workspace
Administration, licenses, and migration
Cybersecurity
Perimeter protection, endpoints, and auditing
Networks and infrastructure
Servers, connectivity, and monitoring
Backups
Automated backup and disaster recovery
Business continuity
Your company keeps operating no matter what
Regulatory compliance
LGD, GDPR, and documentation for audits
Why trust RedyRedes?
We do not sell technology. We offer the peace of mind knowing your company is in the best hands.
More than 40 years
Of accumulated experience in our team. We have seen technology evolve and know what really works.
Living knowledge
Every incident we resolve feeds a knowledge base that allows us to improve the service for everyone.
Active prevention
We do not wait for the server to crash or the email to fail. We monitor and prevent problems before they happen.
Accompaniment
As your company grows, we adapt the infrastructure so you never fall behind.
Most companies do not have an IT problem.
They have a continuity problem.
Your team loses hours every week solving access problems, configuring emails, or fighting with slow servers instead of billing.
You are one cyberattack away from paralyzing your operations. Ransomware or a security flaw could compromise your clients' data today.
You depend on an overloaded IT guy, slow providers, or worse, you try to manage it yourself, stealing time from management.
We shield your operations so you can scale without fear
We assume total technical responsibility for your business.
Uninterrupted IT Operations
We anticipate failures. We monitor your infrastructure in real-time to silently resolve any anomaly before it impacts your billing or bothers your team.
Compliance and LGD
Absolute delegation of technical legal responsibility. Auditing and regulations (LGD, ISO) resolved and documented to pass any inspection without you having to intervene.
Corporate Productivity
Onboarding, offboarding, license management, and permissions resolved in minutes. Your Microsoft 365 or Google Workspace ecosystem operating at maximum capacity without access friction.
Cybersecurity and Continuity
Backups that cannot be hijacked by ransomware. Deployment of Zero Trust policies. Even if you suffer a critical external attack, your business continues to operate normally.
Business results,
not technical explanations.
A company does not buy software licenses; it buys the ability for its employees to work and bill without interruptions.
Representative situations of the work we do, based on real cases from our track record. They do not identify any RedyRedes client.
Recovery of Operational Continuity
Recurrent stops in communication systems interrupting the sales flow. Loss of daily billing and deterioration of customer trust due to slow response.
We assumed total governance of the corporate environment and shielded operations with uninterrupted monitoring. The company recovered operational continuity. The management team stopped solving emergencies to focus on scaling the business.
Neutralization of External Threats
Unauthorized access attempts and undetected critical vulnerabilities in the infrastructure. Imminent paralysis of the company and irreversible loss of all operational and project history.
We implemented a business continuity plan and secured all assets before the threat impacted. The company operates completely normally and was immunized against digital extortions, without interrupting a single minute of work.
Restoration of Corporate Governance
Lack of control over former employees' access and disorder in confidential information. Confidentiality breach and non-compliance with legal regulations in external audits.
We centralized management and established strict access policies based on operational responsibility. Absolute control of corporate information was restored. The company passes its audits and operates under secure standards.
Our way of working
A predictable service, without surprises, and backed by real metrics. We become responsible for your technology.
Guaranteed response times (SLA)
Do not keep your business waiting. Our Service Level Agreement guarantees strict response times depending on the urgency of the problem.
Centralized support
Professional ticketing system so you and your team can easily report any problem. Everything documented and without loss of information.
Zero surprises
Forget about hourly billing. You pay a fixed monthly subscription. Our interest is that nothing fails, not billing you for every breakdown.
Technical responsibility
We manage licenses, infrastructure, and security like your internal department. You decide the goals, we execute.
One clear price. Everything else: peace of mind.
Two plans, no surprises: a flat fee plus a per-user price that drops as you grow. The initial audit of your equipment is free with any plan.
All prices are shown excluding VAT.
Esencial Plan
Your external IT department.
Complete, predictable support with your inventory always up to date.
Includes
- Unlimited remote support (Mon–Fri business hours)
- AI assistant trained on your company's own solutions
- Free initial audit and inventory
- Preventive maintenance, antivirus and workstation backup (50 GB/user)
- M365 / Google Workspace administration, onboarding and offboarding
- Ticket portal with tracking and the reason behind every resolution
Specialised projects (quoted separately)
- 🔹Microsoft 365 migrations
- 🔹Audits
- 🔹IT forensics
- 🔹New site rollouts
- 🔹Data recovery
- 🔹Technical training
Minimum 5 users · Prices excl. VAT
The per-user price drops from 26 users onwards (see tiers below).
Professional Plan
Your IT department and your IT director.
Everything in Esencial plus technology leadership, legal compliance included and a guaranteed SLA.
We propose the technology roadmap. You make the final call.
- 4-hour response SLA + priority phone line
- IT direction / vCIO: roadmap, annual budget and reports
- GDPR and LGD included (LGD from 50 employees, Spanish sites only: growing doesn't cost you more)
- Coordination of your vendors
- Dedicated account manager
- Quarterly security audit
- Monthly infrastructure review
Extendable with add-ons
- 🔹Managed Active Directory
- 🔹Managed firewall
- 🔹Managed VPN
- 🔹Advanced backup (100 GB – 4 TB)
- 🔹Servers and custom projects
Includes everything in the Esencial Plan.
We don't wait for things to break.
Minimum 10 users · Prices excl. VAT
The per-user price drops from 26 users onwards (see tiers below).
Per-user price: the more users, the less you pay for each
Applied in tiers: your first 25 users at one price, the next ones cheaper.
| Users | Esencial Plan | Professional Plan |
|---|---|---|
| 1st – 25th | €18 | €25 |
| 26th – 50th | €16 | €23 |
| 51st – 100th | €14 | €21 |
| from the 101st | €12 | €19 |
Prices per user per month, VAT excluded. With annual billing the per-user price is the same as monthly.
Optional services
Extend your plan with only what your company needs. Switch them on and off whenever you want.
Managed firewall
Monitoring and rule management
Managed VPN
Secure remote access for your team
Managed Active Directory
Users, permissions and policies
Advanced backup
From 100 GB to 4 TB, servers included
GDPR+LGD compliance
Included in Professional
Vendor coordination
Included in Professional
Price depends on your user tier. GDPR+LGD and vendor coordination are already included in the Professional Plan.
Already have an internal IT team?
Discover our Co-Managed IT model
Your internal technician resolves; we handle first-level support and diagnosis. That's why the per-user price drops by 20%.
| Esencial Plan | Professional Plan | |
|---|---|---|
| Unlimited remote support and ticket portal | ||
| AI assistant with your company's knowledge base | ||
| Free initial audit and inventory | ||
| Maintenance, antivirus and workstation backup | ||
| Ongoing GDPR compliance | Add-on | |
| LGD compliance (companies with 50+ employees and sites in Spain) | Add-on | |
| Vendor coordination | Add-on | |
| 4-hour SLA, priority phone and dedicated manager | — | |
| IT direction / vCIO and quarterly security audit | — | |
| AD · Firewall · VPN · Advanced backup | Add-on | Add-on |
| Technology ownership | Shared | RedyRedes leads |
How we work
Every request is logged
Every action is documented
The full history stays available
Every change is traceable
We work through the Dashboard and email
to guarantee orderly, documented management with no information loss.
What happens when you click "Hire"?
A 100% digital, fast, and frictionless process so your service starts immediately.
Registration
You enter your company's basic information to set up your account.
Contract signing
You review and digitally sign the service level agreement (SLA). Completely legal and secure.
Payment
You enter your payment method securely to activate the monthly subscription.
Portal access
You reach your portal as soon as you finish. Once the first payment clears it goes live and you can open your first ticket.
Why RedyRedes?
We have built a methodology focused on you, combining technical solidity with close treatment. Our goal is for you to stop thinking about IT.
Proven Experience
We don't improvise with technology. We have spent years operating and securing critical infrastructures to ensure that every technical decision protects the continuity of your business.
Our Philosophy
Technology should be invisible to you. We make sure everything works in the background so you and your team can focus on what really matters: your company.
Constant Accompaniment
We are not a support that only responds when something breaks. We act as your internal IT department, advising and accompanying you in every step of your growth.
100% Control and Transparency
We eliminate the uncertainty of cybersecurity and regulatory compliance. Through our real-time Dashboard, you will have the certainty that your environment is 100% protected.
Frequently Asked Questions
Clear answers so you can make the best decision for your business.